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CLIENT INFORMATION

Client Information ข้อมูลลูกค้า

The Immigration Advisers Licensing Act was established in 2007. This Act introduced Rules of Conduct and Client Care which are governed by the Licensed Immigration Advisers Code Of Conduct 2014. One of the regulatory requirements is that the code of conduct requires that the information prescribed by the Immigration Advisers Authority be made available to clients together with a written agreement, detailing terms of engagement in respect of each matter. Below are copies of those documents, of which we can provide you with paper copies if requested. We will take you through the New Zealand Licensed Immigration Advisers Professional Standards information, however you can always find a copy of these documents here.

English Language:

 

  1. Immigration Advisers Code of Conduct

  2. New Zealand Licensed Immigration Advisers Professional Standards

  3. JL Migration Internal Complaints Process

  4. License


ภาษาไทย

  1. Immigration Advisers Code of Conduct​ (ภาษาอังกฤษ)

  2. New Zealand Licensed Immigration Advisers Professional Standards (ภาษาไทย)

  3. JL Migration Internal Complaints Process (ภาษาไทย)

  4. License (ภาษาอังกฤษ)

Related Links and Official Websites

Central to the New Zealand Immigration regime is the competent authority, Immigration New Zealand (INZ). You may find information relating to visas at https://www.immigration.govt.nz/new-zealand-visas

Information relating to the licensing of Immigration Advisers and inforamtion about the authority that manages this aspect of government policy, please visit the Immigration Advisers Authority at http://www.iaa.govt.nz/

 

In Bangkok, Thailand - all paper visa applications are accepted by TTS Services at the Visa Application Centre (VAC). Located close to our office in Silom, you can visit their website at https://www.ttsnzvisa.com/th-en/Home

Terms an Conditions

Terms of Use ข้อตกลงและเงื่อนไข

Introduction

These Website Standard Terms and Conditions written on this webpage shall manage your use of this website. These Terms will be applied fully and affect to your use of this Website. By using this Website, you agreed to accept all terms and conditions written in here. You must not use this Website if you disagree with any of these Website Standard Terms and Conditions. Minors or people below 18 years old are not allowed to use this Website.

Intellectual Property Rights

Other than the content you own, under these Terms, JL MIGRATION and/or its licensors own all the intellectual property rights and materials contained in this Website. You are granted limited license only for purposes of viewing the material contained on this Website.

 

Restrictions

You are specifically restricted from all of the following:

  • publishing any Website material in any other media;

  • selling, sublicensing and/or otherwise commercializing any Website material;

  • publicly performing and/or showing any Website material;

  • using this Website in any way that is or may be damaging to this Website;

  • using this Website in any way that impacts user access to this Website;

  • using this Website contrary to applicable laws and regulations, or in any way may cause harm to the Website, or to any person or business entity;

  • engaging in any data mining, data harvesting, data extracting or any other similar activity in relation to this Website;

  • using this Website to engage in any advertising or marketing.

Certain areas of this Website are restricted from being access by you and JL MIGRATION may further restrict access by you to any areas of this Website, at any time, in absolute discretion. Any user ID and password you may have for this Website are confidential and you must maintain confidentiality as well.

 

Your Content

In these Website Standard Terms and Conditions, “Your Content” shall mean any audio, video text, images or other material you choose to display on this Website. By displaying Your Content, you grant JL MIGRATION a non-exclusive, worldwide irrevocable, sub licensable license to use, reproduce, adapt, publish, translate and distribute it in any and all media. Your Content must be your own and must not be invading any third-party’s rights. JL MIGRATION reserves the right to remove any of Your Content from this Website at any time without notice.

 

No warranties

This Website is provided “as is,” with all faults, and JL MIGRATION express no representations or warranties, of any kind related to this Website or the materials contained on this Website. Also, nothing contained on this Website shall be interpreted as advising you.

Limitation of liability

In no event shall JL MIGRATION, nor any of its officers, directors and employees, shall be held liable for anything arising out of or in any way connected with your use of this Website whether such liability is under contract.  JL MIGRATION, including its officers, directors and employees shall not be held liable for any indirect, consequential or special liability arising out of or in any way related to your use of this Website.

 

Indemnification

You hereby indemnify to the fullest extent JL MIGRATION from and against any and/or all liabilities, costs, demands, causes of action, damages and expenses arising in any way related to your breach of any of the provisions of these Terms.

 

Severability

If any provision of these Terms is found to be invalid under any applicable law, such provisions shall be deleted without affecting the remaining provisions herein.

 

Variation of Terms

JL MIGRATION is permitted to revise these Terms at any time as it sees fit, and by using this Website you are expected to review these Terms on a regular basis.

 

Assignment

The JL MIGRATION is allowed to assign, transfer, and subcontract its rights and/or obligations under these Terms without any notification. However, you are not allowed to assign, transfer, or subcontract any of your rights and/or obligations under these Terms.

Entire Agreement

These Terms constitute the entire agreement between JL MIGRATION and you in relation to your use of this Website, and supersede all prior agreements and understandings.

 

Governing Law & Jurisdiction

These Terms will be governed by and interpreted in accordance with the laws of the State of Bangkok, Thailand, and you submit to the non-exclusive jurisdiction of the state and federal courts located in Bangkok, Thailand for the resolution of any disputes.

Privacy and Data Protection

This privacy notice applies to personal information that we collect through this website: www.JLmigration.com. We keep the personal information we hold safe by storing it in secure servers, which are only accessible to staff of JL Migration Co., Ltd. We keep people's personal information for 7 years as required by the Immigration Advisers Authority , at which point we securely destroy it by deleting all digital files. By using this website you are agreeing to this Privacy and Data Protection Policy. If you do not agree to the Policy, please do not use this site.

Personal information

We do not collect personal information on this site unless you choose to give it to us.There are places on the site where you can choose to give us personal information, such as:

  • emailing an enquiry to us

  • asking a question through our live chat function

  • registering for a service

  • applying for a New Zealand Visa
     

If you lodge an enquiry, make a complaint, make a comment, or give feedback through the site, we collect your email address and sometimes other contact details. We may use your email address to respond to you.

Third party providers

Where we use a third party provider, such as Google (for data collection and emails), Docusign (for the execution of agreements and contracts), Paypal (for payment collection), Jotform (for Data Collection), Wix (Website Management) Facebook (for payment collection, social media and appointment management) or Invoiced.com (for invoicing and receipting) any personal information you provide (e.g. your email address) will be stored by the third party provider:

Use and disclosure

We will only use personal information that you provide to us through this site for the purposes for which you supplied it or, in exceptional situations, for other reasons permitted under the New Zealand Privacy Act 1993 and the New Zealand Immigration Advisers Licensing Act 2007. We may use your personal information for the purposes of administering and improving the site, improving our services or communicating with site users. We generally do not share your personal information with others unless this is necessary for the purpose for which you gave us the information (for instance to make an application for a New Zealand Visa). Occasionally the law may require us to disclose it (for instance to investigate a criminal offence), or there may be safety reasons for disclosing it. The personal information you provide to us may be shared with third-party contractors to the extent necessary for them to administer and improve the website on our behalf.

Website analytics

We analyse non-identifiable web traffic data to improve our services. We use Wix, a paid third party service to analyse the web traffic data for us. We own the data that is generated and it will not be shared with any other party for any other purpose. We may collect, hold, and use statistical information about visits to help us improve the site, for instance:

  • Your IP address

  • The search terms you used

  • The pages accessed on our site and the links you clicked on

  • The date and time you visited the site

  • The referring site (if any) through which you clicked through to this site

  • Your operating system (eg Windows XP, Mac OS X)

  • The type of web browser you use (eg Internet Explorer, Mozilla Firefox)

The data collected is aggregated and is not personally identifiable. IP addresses are masked so that they cannot be used to identify individuals. Our web analytics will also respect any “do not track” setting you might have set on your browser. 

 

Use of cookies

We use cookies on our site where they are required for particular features to work. We also use tracking cookies with Wix (see the section on Website Analytics) to track and analyse non-personally identifiable data about our website usage. You can choose to opt out of our tracking cookies without affecting your ability to use the site.

Our live chat service, Inside, likewise uses cookie technology.

Links to social networking services

We do use social networking services such as Twitter and Facebook to communicate with the public about our work. When you communicate with us using these services, the social networking service may collect your personal information for its own purposes. These services may track your use of our website on those pages where their links are displayed. If you are logged in to those services (including any Google service) while using our site, their tracking will be associated with your profile with them. These services have their own privacy policies which are independent of ours.

Your rights and choices

We are happy to provide you with access to any personal information that we hold about you. If it is wrong, please ask us to correct it. To ask for access or correction, see our contact details. You can ask to be removed from any of our subscription lists at any time. For any further explanations of what we do with your information, check the parts of the site where you can provide us with that information, or contact us.

Refunds

We will undertake a fair and reasonable assessment regarding whether You will be eligible for a refund of any fees paid by You on the termination of this agreement for any reason. Where a refund is due it will be paid within 20 working days of termination or completion of services เราจะรับผิดชอบค่าทดแทนและประเมินความเหมาะสมว่า ท่านจะได้รับสิทธิ์ในการคืนเงินค่าธรรมเนียมที่ท่านได้ชำระมาแล้วหรือไม่ ในการยกเลิกสัญญาฉบับนี้ด้วยเหตุผลใดก็ตาม เมื่อมีการคืนคืนเงิน จะดำเนินการจ่ายเงินคืนให้ภายในระยะเวลา 20 วันทำการ นับจาการสิ้นสุดสัญญา หรือ สิ้นสุดการบริการ

 

We cannot and will not however, refund any fees or disbursements that have already been paid to third parties on Your behalf. เราไม่สามารถและจะไม่คืน เงินค่าธรรมเนียม หรือ การชำระเงินใดๆ ที่ได้ชำระให้กับบุคคลที่สามในนามของท่านแล้ว

 

No refund is payable if You have breached Your obligations to Us, or to Immigration New Zealand.

จะไม่มีการคืนเงินใดๆ หากท่านละเมิดข้อผูกพันตามสัญญาของท่านต่อเรา หรือ ละเมิดต่อ Immigration New Zealand

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